Steve Neufer

CEO · Marketplace & E-commerce Operator · Seattle

Multi-Channel Scale for Single Channel Brands.

I help consumer brands turn Amazon, Walmart and Target Plus into profitable, controllable, complementary growth channels, and build operations that hold up when the volume arrives.

20+ years running marketplace and commerce businesses, including nine years as CEO of Infinite Commerce, where we scaled a multi-channel marketplace business to $250M+ in annual revenue.

Steve NeuferFormer CEO · Infinite Commerce
$250M+annual marketplace revenue scaled as CEO
6,000+private-label SKUs launched per year
3company exits: EW Scripps, ValueClick, IAC
350FTE led across the US, China, Japan, Canada, UK and Sweden
25 yrsin marketplaces, search and e-commerce

Who I help

Built for brands that have outgrown their retail playbook.

Consumer brands tend to hit familiar roadblocks as they scale. Their founding success in retail, social, or wholesale does not translate well to the unique features of massive online marketplaces. Operations begin to fracture under growth and complexity. I have spent my career fixing both.

  • Brands needing the added scale of online marketplaces but are concerned about cannibalization or channel conflict
  • Brands looking to significantly scale their product development process and pipeline
  • Brands looking to synchronize their marketing messages across channels and customer types
  • Brands struggling with the complexity of managing supply chain and logistics across multiple channels
  • Founders and PE owners who need an operator to scale, integrate or turn around a portfolio
  • Boards looking for a CEO, President or interim executive with a marketplace P&L track record
  • Brands whose Amazon business has plateaued, or whose margin is eroding from fees, ad spend, competitors, or Buy Box losses
  • Brands looking to recapture control of their Amazon presence from resellers and unauthorized distributors

Based in the greater Seattle area and working with consumer brands, aggregators and investors across North America.

Services

Executive leadership and advisory across the marketplace stack.

Available as a full-time executive, interim leader or fractional advisor. Each engagement focuses on the levers that move revenue and contribution margin together.

Marketplace channel strategy

  • Amazon strategy: Catalog, Variations, Pricing, Promotions, Premium Content, FBA
  • Walmart Marketplace and WFS expansion
  • Target Plus, Kohl's and Michaels onboarding
  • Channel rules that reduce conflict and margin erosion

Retail media and conversion

  • Amazon Ads and retail media tied to P&L targets
  • Catalog and listing optimization at scale
  • Pricing and Buy Box strategy
  • A/B testing framework for discovery and conversion to sale
  • Subscription and re-marketing strategies

Product development engine

  • Data-led identification of product opportunities
  • Private-label design, development and sourcing
  • Offshore manufacturing and supplier management
  • Launch playbooks built for thousands of SKUs a year

Supply chain and compliance

  • Fulfillment and inventory planning across channels
  • Working capital and cash conversion cycle management
  • Supplier optimization and rationalization
  • Product safety and regulatory processes

P&L, M&A and team building

  • Full P&L ownership and operating cadence
  • Acquisition, integration and turnaround
  • Building C- and VP-level leadership teams that scale
  • Reduction of overhead via offshore and nearshore CoE's
  • Data and performance-driven culture at scale

Not sure where to start?

A short call is usually enough to find the one or two constraints holding your channels back.

Get in touch

Brands

Brands I've Built or Scaled.

Fifteen illustrative consumer brands grown across Amazon, Walmart, Target, Michaels and direct-to-consumer, spanning toys and baby, outdoor and action sports, food, home, personal care and pets.

Toys · STEM

Marble Genius

Marble run and STEM construction sets for kids.

Kids · Audio

lil gadgets

Kids' headphones built for small ears and shared listening.

Toys · Plush

The Bearington Collection

Classic plush teddy bears and stuffed animals.

Baby · Feeding

Grabease

First utensils designed for babies learning to self-feed.

Arts & crafts · Kids

Bright Creations

Kids' craft kits, paint sets and classroom art supplies.

Sports · Boards

Magneto

Skateboards, cruisers and longboards, from starter boards up.

Sports · Scooters

LaScoota

Adjustable kick scooters for kids, teens and adults.

Outdoor · Campfire

Radiate

Go-anywhere portable campfire, made in the USA.

Outdoor · Camping

Sleepingo

Ultralight sleeping pads and sleeping bags for camping and backpacking.

Pet · Grooming

Aquapaw

Pet bathing and grooming products for dogs and cats.

Food · Baking

Judee's

Gluten- and nut-free baking ingredients from a dedicated facility.

Beverage · Gifting

The Cocktail Box

Portable cocktail kits with everything but the alcohol.

Home care · Organic

OIAIO

Small-batch organic surface cleaners handcrafted on Orcas Island.

Home · Organization

Talented Kitchen

Preprinted pantry, spice and fridge labels for an organized kitchen.

Personal care

Dew Well

Individually wrapped deodorant wipes and aromatherapy shower steamers.

Experience

Operating experience, from comparison shopping to marketplace aggregation.

Each role built on the last: marketplace seller operations, search and media, then a data-driven marketplace business at scale.

Infinite CommerceDec 2016 – Dec 2025
Seattle, WA

CEO formerly Juvo+

Used data and technology to programmatically identify and develop product opportunities on online marketplaces. One of the earliest e-commerce companies to apply machine learning to consumer product discovery.

  • Scaled marketplace sales from $40M to $250M+ in annual revenue across Amazon, Walmart, Target, Kohl's and Michaels, with a full-stack commerce engine powered by proprietary analytics.
  • Conceived and directed a product development platform that launched 6,000+ branded private-label SKUs a year through a vertically integrated supply chain: strategy, design, sourcing, safety, regulatory and digital merchandising.
  • Built analytics paradigms, testing frameworks and discovery and conversion programs that grew traffic and purchase rates across storefronts.
  • Led the acquisition and integration of CapHill Brands to form one of the largest multi-brand marketplace sellers, then acquired and turned around Dragonfly and Moonshot Brands for a PE consortium (Apollo, BlackRock, Victory Park).
  • Built and mentored a diverse team of C- and VP-level leaders across disciplines and geographies.
$40M → $250M+6,000+ SKUs / yr3 acquisitions
Steve Neufer on stage at Amazon Accelerate with Nadya Dhalla, General Manager, Supply Chain by Amazon
Milestone · Amazon Accelerate

Launching Supply Chain by Amazon

General session speaker at Amazon's annual seller conference as co-founder of Juvo+, alongside Nadya Dhalla, General Manager of Supply Chain by Amazon, for the launch of Amazon's end-to-end supply chain service for sellers.

Findout MediaJan 2016 – Dec 2016

CEO

Built a platform that helped local authors reach larger audiences and gave digital publishers and hospitality providers access to local content.

Conversant (ValueClick)Oct 2008 – Jan 2014

President eCommerce & Digital Media Brands

Led the Owned & Operated division, a profitable portfolio of e-commerce and digital media brands including Investopedia.com, PriceRunner.com, Smarter.com and CouponMountain.com. The division generated the consumer profile asset behind the Conversant ad network.

$125M annual salesTop 100 Google partner350 FTE · 6 countries2 acquisitions integratedSold to IAC, 2014

MeziMediaAug 2006 – Oct 2008

VP Operations

Led business, technology and marketing operations for one of the top US paid search and search optimization companies, a pioneer in paid search arbitrage that helped shape search syndication at Google and Yahoo.

Startup to market-ready in 6 monthsInc. 500, 2007200 FTE · 4 countriesSold to ValueClick, 2007

ShopzillaJun 2001 – Jul 2006

Sr. Director, Marketplace

Led content and marketplace seller operations for the top comparison-shopping engine in the US, blending machine learning with expert human operations to manage sellers at scale.

3× sellers and ad revenue10× catalog breadth120 FTE · US, UK, IndiaSold to EW Scripps, 2005

Why an operator

Senior leadership where the margin is made.

Whether as CEO, interim executive or advisor, the value is the same: someone who has run the P&L, not just the channel.

Operator

Hands-on experience running marketplace businesses through hypergrowth, integration and turnaround.

Data-first

Early adopter of machine learning for product discovery, pricing and catalog decisions.

End to end

From product idea to sourcing, compliance, listing, ads and fulfillment in one plan.

Deal-tested

Three exits and multiple acquisitions integrated, with PE and public-company owners.

Team builder

Built and mentored global leadership teams of up to 350 people.

Recommendations

What people say.

From colleagues, direct reports and advisors across Infinite Commerce, Conversant and MeziMedia. Shared on LinkedIn.

He is the kind of leader people choose to follow. I would work with him again without hesitation.

Marina Liu ↗A&M PEPI CFO Services · Finance Strategy Leader

I had the privilege of working with Steve for ten years at Infinite Commerce (previously Juvo Plus), including four years reporting directly to him. Few leaders have influenced my career—and the way I think about leadership—as profoundly as he has.

Steve has an exceptional ability to cut through complexity and identify what matters most. He often sees market shifts and opportunities before others do, grounding his instincts in rigorous analysis and data while knowing when leadership judgment is required. He is a rare leader who can set direction at the highest level and, when needed, step in and work alongside the team to get things done. During his tenure, he helped scale the company tenfold while continually strengthening the organization and its leadership team.

Read the full recommendation

He is also one of the strongest communicators and strategic storytellers I have worked with. He turns complex, data-rich ideas into clear and compelling narratives, helping people understand not only what we are doing, but why. His ability to adapt his message to different audiences creates alignment across teams and builds trust with board members and investors.

During our time together, I grew from a manager to an SVP, and Steve’s mentorship played a defining role in that journey. He recognized my potential, gently pushed me toward opportunities I might not have pursued on my own, and offered feedback that changed how I approach problems, make decisions, and lead. He gave me the trust and space to grow without micromanaging, while always providing candid guidance and support.

Steve is strategic yet grounded, intellectually curious, calm under pressure, and deeply accountable. He owns difficult decisions, shares credit, treats people with respect, and genuinely cares about those he leads. He is the kind of leader people choose to follow. I would work with him again without hesitation.

Whip-smart, super hard working, a strong leader.

Had the chance to work with Steve for several years at Conversant (formerly ValueClick). After Conversant acquired Mezi Media in 2007, Steve quickly stepped-up to be the leader of that business segment. Steve is whip-smart, super hard working, a strong leader, driven to produce results, loyal and moves very fast. Really enjoyed working with him, and consider it an honor to have worked side-by-side with him.

David A. Yovanno ↗CEO and Board Director, impact.com

The most tech savvy of the ValueClick revenue owners.

I had the pleasure of working with Steve Neufer as a peer since the ValueClick acquisition of Mezi Media. Watching him successfully navigate the “Google dance” time and time again was impressive from both a technical and revenue perspective. Steve was the most tech savvy of the ValueClick revenue owners and therefore, a strong asset to many of us as we tested new initiatives. I have no doubt that he will continue to be so for any organization that he works with or for.

Kerri Pollard ↗Former CRO at Patreon and Honey · Former President of Commission Junction

I knew I'd get a straight answer.

I greatly appreciated Steve's directness and honesty. Steve was one of the few people I could go to and know I'd get a straight answer. Steve was not one to just complain when he saw a problem however, he was also quick to offer solutions. Steve was an exceptional manager and garnered much respect from those who worked for and around him. Steve is eager to understand deeply the jobs of those who worked for him as well as the needs of his clients. My recommendation comes from genuinely wanting to work with Steve again someday.

Adam Pisoni ↗Founder of Let’s Gooo, Abl and Yammer

Integrity and passion set him apart.

I had the pleasure to work with Steve during the ValueClick Brands sale process. Steve handled the entire process in a thorough professional manner – very responsive and with a positive attitude. He made our lives easy. Steve’s knowledge and command for internet/digital media sector is invaluable. His integrity and passion to build a successful business with great culture sets him apart from others.

Apurva Shah ↗Technology Finance Executive · FP&A, M&A, Strategy, Capital Markets

Toolkit

Platforms and disciplines.

Channels

Amazon Vendor CentralSeller CentralFBAWalmart MarketplaceWFSTarget PlusKohl'sMichaels

Growth

Amazon AdsRetail mediaBuy BoxPricingListing optimizationSearch & SEMA/B testing

Operations

P&L managementPrivate labelOffshore manufacturingInventory planningHazmat / DGGHS / SDSM&A integrationMandarin (limited)

Contact

Let's talk about your next stage of growth.

Open to CEO and President roles, board and advisory seats, and fractional engagements with consumer brands, aggregators and their investors.

LinkedIn ↗